Five steps, from sharing your reports to recovering at home. One coordinator handles the details and stays with you throughout, so you always know what happens next.
Your coordinator meets you on arrival and stays with you through admission, appointments and treatment.
What you do
Focus on your treatment and recovery
Ask your coordinator anything, any time
Keep your family updated
What we do
Meet you at the airport and take you to the hospital
Help with admission and hospital paperwork
Help with interpretation during consultations
Step 5
Recovery and follow-up
When your doctors are happy for you to fly, we plan your journey home. Your care continues after you leave.
What you do
Follow your recovery plan and medicines
Join video follow-ups with your doctor
Share updates with your coordinator
What we do
Collect your discharge summary and reports
Arrange your return journey
Share reports with your doctor at home
Visa and travel
Visas, made simple
We send the hospital letters you need and guide you through the application, for you and the family members travelling with you.
Treatment in
United Arab Emirates
Patient entry permitSponsored by a UAE-licensed hospital, which applies on your behalf.
Companion permitFamily members travelling with you can apply for a companion permit.
GCC citizensCitizens of GCC countries do not need a visa to enter the UAE.
Treatment in
India
e-Medical visaApplied for online, with an invitation letter from the hospital.
e-Medical Attendant visaUp to two family members can travel with you on an attendant visa.
Follow-up visitsThe e-Medical visa allows more than one entry, for treatment that needs return visits.
Treatment in
United Kingdom
Visa or ETADepending on your passport, you apply for a Standard Visitor visa or an Electronic Travel Authorisation (ETA), for visits of up to six months.
Doctor's letterA letter from your UK doctor confirms your treatment, its estimated cost and how long it takes.
Longer treatmentTreatment lasting more than six months needs a visa, which can cover up to 11 months.
Visa rules change and depend on your nationality. We confirm the current requirements for your case before you apply.
Everything we arrange for you
So you and your family can focus on treatment, not logistics.
Visa letters
For you and your companions.
Flights
Help booking dates that suit your plan.
Airport pickup
Met on arrival, whatever the hour.
Stay near the hospital
Hotels or apartments for longer stays.
Local transport
To and from appointments.
Local SIM card
So family at home can reach you.
Interpretation
Help during consultations.
Meals
Help finding food you are used to.
Before you fly
Your travel checklist
Tick off each item as you pack. Your coordinator will confirm anything extra your treatment needs.
0 of 8 packed
Questions about the journey
If your question isn't answered here, send it to us on WhatsApp.
It depends on your treatment, the hospital's schedule and your visa. Your coordinator gives you a timeline with your written plan, so you can plan time off and travel.
Yes. Most patients travel with one or two family members. We arrange visa letters for companions and a stay near the hospital for everyone.
Yes. Your first online consultation is free, and you are under no obligation to travel.
Yes. Your specialists speak English, and your coordinator helps with interpretation during consultations.
Tell your coordinator as early as you can. We will work with the hospital to move your appointments and update your travel.
Your coordinator stays in touch. We arrange video follow-ups with your treating doctor and share your discharge summary and reports with your doctor at home.
One coordinator stays with you from your first message to your flight home.
Ready for step one?
Share a few details for a free online consultation. WhatsApp opens with your message ready, and you can attach your reports in the chat.
Book a free online consultation
Takes about a minute.
Free consultation, no obligationPrefer to call? +971 58 518 6875
